Return & Warranty

Return, Exchange & Refund

• What is the return policy for Catalyst Online Store?
• What is the Returns Policy for Official Catalyst Amazon Store?
• Can I exchange my item for a different product?
• How can I initiate a return?
• How can I check the status of my return?
• How long does it take for a refund to be completed?

Warranty & Replacement

• How long is my Catalyst product under warranty and what’s covered?
• I have submitted a warranty claim. When will I receive my replacement?
• What should I do if I received a defective or damaged item?
• How may I claim a warranty replacement if I purchased my case through a retail store?